Lynn D. Lyons                   2200 Foothill Drive Apt. G-101 | Salt Lake City, UT  84109 | (801)707-9565 | lynndalelyons@gmail.com

Objective

              To obtain a position as a Warranty Manager

 

Work Experience

Wells Fargo Bank, Salt Lake City, UT                                                                                    Dec 2003 – Present

 

Home Loan Processor, Home Mortgage

·         Prepare Purchase, Conventional Refinances, and Government loans for underwriting.

·         Organize documents from sales, insurance, clients, HOA’s, and property managements.

 

Loan Documentation Specialist (SAFE), Real Estate Resource Center

·         Process/review loan applications and changed circumstances.

·         Perform compliance for loans.

·         Train new team members on loan process and systems.

·         User end testing, workflow, and procedure development.

 

Operations Analyst, Health Benefit Services

·         Researched and corrected claim/contribution rejects.

·         Maintained reject database and escalated technology issues.

·         Produced reject/overdraft report and prepared data for audit.

 

Accounting Specialist, Health Benefit Services

·         Researched claim/point of sale rejects and developed reports.

·         Trained team members/contractors on procedures and technology.

·         Assisted development of reject procedural documentation.

 

Research Specialist, Health Benefit Services

·         Researched priority client issues and produced management reports.

·         Leadership role when Team Lead was not present.

·         Worked with business consultant explaining research issues to improve team performance.

 

Documentation Specialist, Health Benefit Services

·         Health care adjudication/data entry for benefit card requests.

·         Processed card un-suspensions and overpayments.

 

Assistant/Operations Processor, Health Benefit Services

·         Health care adjudication/data entry/QA analysis for claims.

·         User end testing.

 

 

Professional Memberships/Volunteer

Weber State University ACM Student Chapter                            ACM Member

Salt Lake Valley Habitat for Humanity                                          Construction Site Volunteer

KUED Membership Drive                                                                      Pledge Volunteer

 

Education

Bachelor of Science                                                                      Weber State University

Computer Science                                                                      Chemistry Minor